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1. Who We Are
Welcome to Privacy Policy declaration of M&M Export Solutions (“we,” “us”) facilitates direct sourcing of sports goods, surgical instruments, and textiles from Sialkot, Pakistan. Our website: https://export.mandm.business
2. Information We Collect
- Contact Details: Name, email, phone when you request quotes
- Business Info: Company name, country, product interests
- Technical Data: IP address, browser type (via cookies)
- Communications: Emails or messages sent to us
3. How We Use Your Data
We strictly use information to:
- Process export inquiries and provide quotes
- Ship products and manage customs documentation
- Respond to customer service requests
- Improve website functionality (via anonymized analytics)
We never sell or share data with third parties for marketing.
4. Data Sharing
Your information may be disclosed only to:
- Shipping/logistics partners (for delivery)
- Payment processors (if online payments enabled)
- Legal authorities if required by law
5. Your Rights
You can:
- Request access to your personal data
- Ask for corrections or deletion
- Withdraw consent (email export@mandm.business)
- Lodge complaints with regulatory authorities
6. Data Retention
We retain information:
- For active negotiations: 2 years
- Completed transactions: 7 years (for tax/legal compliance)
- Inquiries without follow-up: 6 months
Cookie Policy
1. What Are Cookies?
Small text files stored on your device to:
- Remember your preferences (e.g., language)
- Analyze website traffic via anonymized data
- Enable basic site functionality
2. Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Site functionality (e.g., forms) | Session |
| Analytics | Visitor counts, popular pages (Google) | 1-2 years |
| Preferences | Language/currency settings | 30 days |
3. Managing Cookies
Control settings via:
- Browser controls (block/delete cookies)
- Our cookie consent banner when first visiting
- Google Analytics Opt-Out Tool (for tracking)
4. Third-Party Services
We use:
- Google Analytics: Anonymized traffic analysis
- Font Libraries: Fast loading of text/styles
Contact for Privacy Concerns
Email: export@mandm.business
Subject: “Privacy Request”
We respond within 14 working days.
Last updated: 19/06/2025